Large room with fantastic view! Always clean, no issues with housekeeping at all. Central location, so very easy to explore the city. Cigar and Rock bar has a walk in humidor and fantastic music selection. Bellovisto bar has grand top floor views. We liked everything.
Cleah
helmikuu 2025
The location was great and the hotel was very clean with good amenities. The staff was very helpful.
Justin
heinäkuu 2024
We stayed on the Executive floor in 2 rooms - a corner king and deluxe twin. The corner king was larger with a larger sitting area with a couch and side chair. The deluxe twin had a small couch. We had the breakfast buffet each morning on the executive floor which was good with both Japanese and western dishes. Both rooms were extremely clean and comfortable. Bathrooms were very clean with well stocked amenities. Rooms had Nespresso machines, teas and drinks and we could go to Executive lunge for snacks, tea, happy hour. It was nice to be able to watch the sunset at the end of a day of visiting Tokyo with a glass of wine. The staff was very helpful in making reservations for us and helping us to pack and ship two boxes back to the states. The Shibuya area can be a bit crazy in the busy parts but this hotel is a bit off to the side which is really nice, but still very close to the Shibuya station for super easy transportation options around Tokyo. This was our second stay here and we would definitely plan to stay here again for future stays in Tokyo.
Danielle
kesäkuu 2024
The highlight of our stay was the rooftop bar - the perfect place for a panoramic sunset over the city, great cocktails and exceptional service. Also, the room was more spacious than I expected, with a walk in robe and extra large en-suite with city views. Being so close to Shibuya Stream was also a plus.
Sara
helmikuu 2025
The location was PERFECTION—super close to Shibuya station and honestly all the attractions you could want, as well as easy transportation to anywhere in Tokyo. The hotel itself was beautiful and felt luxurious without being over the top. The breakfast was great and the amenities in room were beyond what we needed. I would absolutely recommend this hotel to anyone coming to Tokyo.
Sarah
kesäkuu 2024
Beautiful and elegant, nice location
Andrew
lokakuu 2023
The views are superb, location is great, the ability to catch airport bus from the hotel makes it incredibly convenient (along with proximity to subway). Staff are excellent, very helpful. Great housekeeping.
Gail
helmikuu 2024
I cannot speak highly enough of this hotel—wow! The rooms are spacious and incredibly comfortable, and the view from the 40th floor is simply breathtaking. The location is unbeatable, making it the perfect base for exploring Tokyo. The service was impeccable from start to finish, whether it was breakfast, concierge assistance, or getting a taxi. However, I especially want to recognize Kawasaki at the Cerulean Lounge—she is truly outstanding. Her kindness, attentiveness, and unwavering smile made my stay unforgettable. No request was ever too much for her, and she went above and beyond to make guests feel welcome. If I ever visit Tokyo again, this will undoubtedly be my hotel of choice. Thank you for an incredible experience!
Kerrie
maaliskuu 2025
Being right next to Shibuya station made this hotel easily accessible, so that was a plus. The staff were fantastically friendly, the beds were comfortable, and the view was wonderful. The bathroom in particular was heavenly after long days of sightseeing; the shower and tub just made everything comfy.
Gabrielle
kesäkuu 2023
- Good location to 3 malls and Shibuya station. Walk for 2mins to the overhead bridge and that bridge connects to Shibuya Stream mall, Shibuya Scramble Square Mall and Shibuya Station. - Room size was decent in its class. Bed was exceptionally comfortable to sleep in! Amenities were good too. Bathtub is good. - Hotel staff was friendly and service was good. Allowed for early checking when they can. Also when I was calling the taxi, the driver spoke in Japanese so the staff helped to speak to the driver for me. - Breakfast was good! Decent variety but quality. The Japanese dishes were delicious.
Jemsen
kesäkuu 2025
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